Banke Bihari • Nangloi

Customer Policies

Simple guidance for orders, delivery, cancellations, refunds and privacy.

Orders & Confirmation

Website and WhatsApp requests are treated as order enquiries until the store confirms item availability, quantity, price, pickup/delivery details and expected time.

Delivery & Pickup

Delivery availability, charges and timing depend on order value, distance, serviceability and store capacity. Pickup orders are confirmed directly by the store.

Cancellation & Refunds

Because many food items are prepared fresh or packed specifically for an order, cancellation/refund eligibility depends on order status. Contact the store immediately if a change is required. Approved refunds, if any, follow the original agreed payment method/process.

Food Quality & Allergens

Ingredients shown online are indicative. Recipes and garnishes may vary. Customers with allergies or dietary restrictions should confirm directly with the store before ordering.

Privacy

The static website uses browser storage for cart, wishlist and locally created order references. Information sent through WhatsApp, phone or email is handled through those respective services. Do not enter sensitive payment credentials into website text fields.

Website Terms

Prices, availability, menu items, delivery serviceability and offers may change. Final order details are those confirmed by the store. Product images are representative and presentation may vary.